How a server failure brought much of the world to a standstill | BBC News

Microsoft says it is deeply sorry for a global service outage that has disrupted millions of users, saying it is ‘not related to cyber or AI/agents’.

The fix took more than 20 hours, leaving millions around the world unable to access several Microsoft services.

But what was behind the global disruption? And can it be prevented in the future? 

00:00 Intro
01:08 What happened?
01:58 Was it a cyber-attack?
03:11 Timeline of the outage
04:31 ‘Overloaded servers’
06:00 Knock-on effects
06:51 Were layoffs to blame?
07:37 Are we too reliant on Microsoft?

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